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Michigan Heart has implemented a new system for managing your medical chart. Instead of using a paper chart, we are scanning (a type of photocopy) the contents of your paper chart into an electronic chart. The result of this new record system will be improved service to you.
The National Institutes of Health recommend that all health care providers adopt an electronic medical record system in order to improve quality and save lives. Michigan Heart agrees with this recommendation and is committed to completely implement our Electronic Medical Record (EMR).
The EMR will allow your cardiologist and caregivers to access your medical record from any secure computer. The system will improve quality and allow us more time to spend with you.
Specifically, an EMR will provide us with better chart access, improved service to referring physicians, safer patient care, and an efficient medical record process.
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I was told I would receive a pre-appointment call. Why?
In addition to providing a reminder, each new patient will receive a call a few days prior to his or her first appointment with the cardiologist. The medical assistant will call to gather background information on your general health, cardiac risk factors, medications and particular heart concerns. This conversation will help us reduce your wait time in the office and will assure complete information for your electronic record. The call will also relieve you of the tedious task of filling out those lengthy health questionnaire forms!
What information are you putting into the computer during my visit?
The clinical staff will ask you to update your recent health history, medications, and current cardiac complaints. The medical assistant will measure and record your blood pressure, pulse, and weight as usual. Then s/he will enter your data directly into our EMR during your pre-exam interview.
What about the paper records that I bring to my appointment?
When you bring recent documents or results to your visit with the cardiologist, we will add them permanently to the EMR by scanning.
Now that my chart is on the computer, how will you keep my information private?
The EMR is only accessible by our physicians and clinic staff with confidential sign-ons. Non-Michigan Heart employees will not be able to access your chart information. Your record is not accessible to external Internet users.
Can I use email to communicate with my doctor or nurse?
We are not yet ready to provide secure email communication with our physicians and nurses. We will consider email communication in the future to improve our service to you.
What back-up systems do you have?
We have a powerful back-up system for our computer servers where patient files are located. Information will not be lost. In case of prolonged system failure, we will revert to our previous paper system.
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